Repair

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Repair processing

Please fill out the form completely - for each item separately - so that we can process your repair as quickly as possible. Send your device to the repair service in Hamburg. A cost estimate is subject to a fee. In the case of repair work, a charge will be made.

You can contact the repair department by phone number +49 40-209 864-262.

delivery address:

  • vision tools
  • Reparaturannahme
  • Königsreihe 12
  • 22041 Hamburg
  • Germany

Please fill in the form completely:

your company

contact person

street

ZIP-code and city

your email

your phone number

your customer ID (if exists)

manufacturer of device

device type

serial number

description of defect

included accessories

status of device
newnormal traces of usageheavy signs of usage

packaging
caseoriginal packagingothers

guarantee (if YES, please attache invoice)
YesNo

redelivery
pick up at vision tools AMSstandard shippingexpress delivery


Please note the delivery address: Königsreihe 12, 22041 Hamburg, Germany
A cost estimate is subject to a fee.